Medical

AI phone receptionist for medical clinics

Patient calls are high-volume and mostly routine. ZoiVox handles booking and general questions, keeping your front desk free for the people who actually need a human.

Hear it answer a call What are missed calls costing you?

The calls medical clinics miss

Every one of these is a real person who needed something and did not wait.

Monday morning call spikes

Every line lights up at once. One receptionist cannot be five people, and patients redial or give up.

Routine questions crowd out real ones

Hours, parking and directions take up the line while someone with a genuine concern waits.

French-speaking patients

If nobody on the desk speaks French today, that patient gets a worse experience than the one before them.

What ZoiVox does on the call

All of this is live today — nothing on this page is a mockup or a roadmap item.

Books appointments and follow-ups into your Google Calendar during the call
Answers clinic hours, location, parking and directions from your knowledge base
Serves English and Canadian French patients with the same agent
Warm-transfers urgent medical calls to your staff rather than handling them itself
Emails you a summary of every call so the front desk can pick up where it left off

Sample conversation

"I need to book a follow-up with Dr. Patel."

"Of course. Can I get your name so I can find your file?"

"Sarah Chen."

"Thanks Sarah — Dr. Patel has availability this Friday at 3:30pm. Shall I book that?"

Calls it handles

Trained on your own services, hours, pricing and policies — not a generic script.

Appointments Follow-ups Referrals Clinic hours Directions Prescription renewals

Included on every plan

24/7 answering, typically under two seconds to pick up
Appointment booking into Google Calendar
Lead capture — name, number and reason for calling
Warm call transfer to you or your team

An AI-written summary of every call, emailed to you
A knowledge base trained on your business
English and Canadian French built in
A local Canadian number, or forward your existing one

What it will not do

The limits matter more than the features here, so they are stated plainly rather than buried in terms.

ZoiVox is an administrative tool. It books, reschedules, answers questions about your hours and services, and takes messages. It does not assess symptoms, it does not triage, and it does not give medical advice — not even general advice, and not when asked directly.

A caller who describes something urgent is handed to a person, or told how to reach one. Anyone with a medical emergency is told to hang up and call 911.

Your assistant answers from the knowledge you give it. If something is not there, it says it does not know and offers to take a message — it does not guess.

Hear it answer your kind of call.

Talk to ZoiVox in your browser, or have it ring your phone. No signup, no credit card.

Try it free See pricing